Privacy Policy

What Information Do We Collect?

We collect information from you when you:

Place an order
Subscribe to our newsletter
Respond to a survey
Fill out a form

Any non-required data will be specified as voluntary or optional. When ordering on our site, you may be asked to enter:

Name
E-mail address
Mailing address
Phone number

You may visit our site anonymously if you prefer.

What Do We Use Your Information For?

Any information we collect from you may be used in one of the following ways:

To personalize your experience: Your information helps us to respond to your individual needs.
To improve our website: We continually strive to improve our website offerings based on the feedback we receive from you.
To improve customer service: Your information helps us to respond more effectively to your customer service requests and support needs.
To send periodic emails and text messages: The email address and phone number you provide for order processing will only be used to send you information and updates pertaining to your order or request. If you opt in to our mailing list, you will receive emails and text messages that may include company news, updates, and related product or service information. You can unsubscribe at any time using the detailed unsubscribe instructions included in each email or text message.
To administer a contest, promotion, survey, or other site feature.
To facilitate your stay: The information collected during Guest Registration is solely for the purpose of ensuring your stay with us is comfortable and efficient.

SMS Communication

Opt-in Consent: Users may opt in to receive SMS communications through the chatbox, where it is clearly stated that SMS or Emails will be sent and that standard data charges may apply. The registration form includes a checkbox for users to agree to receive communications and accept the privacy policy. By submitting the registration form, users agree to receive SMS or emails, with applicable data rates.
The privacy policy specifies that if users agree to receive future updates, they will receive text messages or emails, and standard data rates may apply.
Message Content and Frequency: Users will receive SMS communications with updates related to their reservations and promotional messages, sent once a week.
Opt-out Instructions: Users may opt out of SMS communications at any time by replying “STOP” to any received message.
Data Usage: Phone numbers collected for SMS communications will be used solely for sending messages related to bookings and promotional updates.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order, or access your personal information. These security measures include:

Password-protected directories and databases
SSL (Secure Sockets Layered) technology to encrypt your information and secure its transmission over the Internet
PCI Scanning to protect our servers from hackers and other vulnerabilities

We use a secure server, and all supplied sensitive information is transmitted via SSL technology and encrypted in our payment gateway provider’s database (Stripe). This information is only accessible by those authorized with special access rights who are required to keep the information confidential. We do not process transactions directly; this is handled by the customers themselves through our card processor’s server. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

We do not use cookies.

Disclosure of Information to Outside Parties

We do not sell, trade, or transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also release your information when necessary to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. However, we do not sell or use any data outside of our business circle.

California Online Privacy Protection Act Compliance

We comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We comply with COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old or older.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, update, or request deletion of your personal data. You can also object to the processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data. To exercise these rights, please contact us at info@honeybearcabins.com. The information we collect in GDPR jurisdictions is solely for the purpose of facilitating your stay.

CCPA and CPRA Compliance

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

The right to know what personal information we collect, use, disclose, and sell.
The right to request that we delete your personal information.
The right to opt out of the sale of your personal information.

The right to non-discrimination for exercising your privacy rights. To exercise these rights, please contact us at info@honeybearcabins.com.

CAN-SPAM Compliance

We comply with the CAN-SPAM Act of 2003 by never sending misleading information.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 8/6/2024.

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

Honeybear Cabins

info@honeybearcabins.com

865-404-0080

Privacy Policy Customer Pledge

We pledge to you, our customer, that we have made a dedicated effort to align our privacy policy with the following important privacy laws and initiatives:

Federal Trade Commission Fair
California Online Privacy Protection Act
Children’s Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
California Privacy Rights Act (CPRA)

If at any time you have a dispute, please fill out the Trust Guard Dispute Resolution form.

Respectfully,
https://honeybearcabins.com/